Last updated: 18 July 2026
Who handles your information
ZanziHaven operates the booking website for The White Lion Resort in Zanzibar. Privacy questions and data requests can be sent to [email protected] or through the contact page.
Information we collect
Depending on how you use the website, we may process your name, email address, phone number, street address, city, country, account credentials, email-verification status, booking dates, guest count, accommodation and meal-plan choices, messages, payment selection, billing information, payment references, and communication history.
Accounts and booking requests
Account and profile information is used to authenticate you, connect requests to the correct guest, show booking history, prevent conflicting reservations, calculate stay totals, send status updates, and support verified-stay reviews. A booking request remains pending until the resort confirms it.
Manual payments and invoices
Private, expiring links are used for manual payment selection and guest details. Information submitted through card-reservation, bank-transfer, or cryptocurrency forms is processed to coordinate payment, confirm the booking, prevent fraud, and prepare invoices. Payment instructions and the information requested differ by method.
Inquiry forms and email
When you contact us, the submitted details are used to answer your request and send a confirmation copy. Email is delivered through the configured SMTP service and may be retained as part of the booking or support record.
Technical and security information
IP addresses, timestamps, session identifiers, request metadata, rate-limit records, and error logs may be processed to operate the website, secure accounts, prevent abuse, investigate failures, and protect booking and payment links.
Third-party services
The website may connect to Google reCAPTCHA, Google Fonts, jsDelivr, email infrastructure, banks, blockchain networks, and social or messaging services when their related features are used. Those providers process information under their own terms and privacy notices.
Why information is processed
Information is processed as needed to respond before a booking, provide and administer requested services, protect the website and guests, meet legal or accounting obligations, and obtain consent where applicable.
Retention and sharing
Information is kept only as long as reasonably needed for bookings, guest support, security, accounting, dispute handling, and applicable legal duties. It may be shared with staff and service providers only where needed to deliver these functions or comply with law.
Your choices and rights
Depending on applicable law, you may ask to access, correct, delete, restrict, or receive a copy of your information, object to certain processing, or withdraw consent. Some records may need to be retained for legal, security, or accounting reasons.
Never send payment-card information through ordinary email or the general inquiry form. Use only the private payment link connected to your confirmed booking.